Together with Nextup, we are working on Chirpy (Automated NPS®). NPS®, or Net Promoter® Score, survey measures customer loyalty by asking a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? Customers can score from 0 (not at all likely) to 10 (extremely likely).
At this point, Chirpy is available on the Shopify App Store.
What was done
Customer account
App logic and architecture
Multi Language support (EN, NL, DE)
Survey via email
Embedded survey on the webshop
Custom questions
Customizable form view
Variables and shortcodes
Analytics reports
Search for keywords in feedbacks
Duration (Hours)
600+
Number of people
7
CMS
Shopify
Used technologies
- PWA
- PostgreSQL,
- NodeJS
- Vue.js
- Loopback.js
