Together with Nextup, we are working on Chirpy (Automated NPS®). NPS®, or Net Promoter® Score, survey measures customer loyalty by asking a single question: How likely is it that you would recommend our company/product/service to a friend or colleague? Customers can score from 0 (not at all likely) to 10 (extremely likely).
At this point, Chirpy is available on the Shopify App Store.
What was done
App logic and architecture
Multi Language support (EN, NL, DE)
Survey via email
Embedded survey on the webshop
Customizable form view
Variables and shortcodes
Search for keywords in feedbacks
Number of people