Tue, 03 Apr 2018
The team of DiamanteDesk is glad to announce that one of the leading business software directories has distinguished our free help desk solution with its Great User Experience and Rising Star awards. These recognitions are given to software solutions that have made an impact not only to its users, but also on the industry.
FinancesOnline reserves its Great User Experience award for best help desk software alternatives that are equipped with a breadth of tools that can easily solve one’s problems. In their reviews for DiamanteDesk, FinancesOnline’s experts underscored our help desk software’s ease of use in streamlining their ticket support workflow while offering flexibility and scalability for making quick adjustments. According to their experts, DiamanteDesk ensures that support tickets are assigned to the most qualified support team while also organizing these requests in systemically. This allows you not only to quickly resolve customer issues but also analyze key areas where your company can improve its products and services. All support tickets are also centralized regardless of its source of origin, thus allowing users to respond to their clients on a single channel.
Similarly, DiamanteDesk received FinancesOnline’s Rising Star award for 2018, a recognition honored to software solutions that have quickly increased in popularity on the market after proving to be largely beneficial to users. DiamanteDesk also managed to land in FinancesOnline’s popular help desk software products. We’re humbled to receive these awards and praises from FinancesOnline. With these awards on hand, we will continue to up our ante in providing an exceptional help desk and ticketing software platform to our users.