Thu, 30 Oct 2014
This day has come! Beta-version release of DiamanteDesk happened. The 30-th of October we launched testing version of our helpdesk software.
Available on Github
- SYSTEM BASICS
- Branches
- Tickets
- Comments
- Attachments to tickets and comments (drag and drop functionality)
- Admin users
- PERMISSIONS
- Global permissions for admin users to restrict create, view, edit, delete operations for branches, tickets, comments, attachments*
- E-MAIL 2-WAY CHANNEL
- E-mail notifications about new tickets, comments, ticket assignments, etc
- Create tickets via e-mail
- Upload attachments via e-mail
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